Privacy Policy

Effective Date: 12/05/2025

Introduction

Body Lab Wellness (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit https://bodylabwellness.com (“Site”), engage with our services, or communicate with us online, by phone, email, or in person.

By using our Site or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Information You Provide Directly

We may collect the following personal information when you submit forms, book appointments, or use our services:

Contact information: name, email, phone number, address.

Health information: medical history, symptoms, weight, wellness goals, treatment notes, prescriptions, and other information provided to our medical team

Payment information: credit/debit card details, billing address

Fitness information: class preferences, attendance, participation in programs or events

Information Collected Automatically

When you visit our Site, we may automatically collect:

Device information: IP address, browser type, device identifiers

Usage data: pages visited, clicks, time spent on Site

Cookies and tracking technologies: for functionality, analytics, and marketing optimization

You may control or disable cookies in your browser settings.

How We Use Your Information

We use your information to:

Provide medical weight management, fitness, and wellness services

Book and manage appointments

Personalize treatment plans and wellness recommendations

Process payments and maintain records

Communicate appointment reminders, updates, and confirmations

Send newsletters or promotional messages

Improve our website, services, and customer experience

Comply with legal, medical, and regulatory requirements (e.g., medical record retention)

How We Share Your Information

We do not sell your personal information. No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information only with:

1. Service Providers

Third-party vendors who support our operations, including:

Payment processors

EMR/EHR systems

Scheduling platforms

Web hosting or analytics providers

Marketing tools (email/Text providers—only if you opt-in)

2. Healthcare Professionals

Your data may be shared with medical staff, supervising physicians, pharmacies, or labs only as needed for your care.

3. Legal or Regulatory Requirements

If required by law (e.g., subpoena, court order), we may disclose information to government or regulatory authorities.

4. Business Transfers

If Body Lab Wellness undergoes a business transition (sale, merger, restructuring), data may be transferred as part of that process.

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies for:

Functionality: remembering your preferences

Analytics: understanding site traffic (e.g., Google Analytics)

Marketing: retargeting ads or optimizing campaigns

You may disable cookies, but certain Site functions may not work properly.

Your Rights & Choices

Depending on state and federal laws, you may have the right to:

Access your personal or medical information

Update or correct inaccurate information

Request deletion of personal data (subject to medical record laws)

Opt out of marketing communications

Withdraw consent for non-essential data use

Request limitations on how your medical information is shared

To exercise any rights, contact us using the information below.

Data Retention

We retain personal and medical information for as long as necessary to:

Provide services

Fulfill legal, medical, and regulatory obligations

Maintain accurate medical records (in accordance with Maryland and federal law)

After retention periods expire, data is securely deleted or anonymized.

Security

We take data security seriously and use:

SSL/TLS encryption

Secure servers

Access controls

Industry-standard security practices for medical information

While we work to protect your information, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our Site and services are intended for adults 18+.

We do not knowingly collect information from minors.

If we become aware that information from a minor has been collected, we will delete it promptly.

International Transfers

If your information is transferred or accessed outside the United States, we will ensure appropriate safeguards are in place according to applicable laws.

Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy, your data, or would like to make a privacy request, please contact:

Body Lab Wellness

Email: [email protected]

Phone: 410-582-9505

Address: 8043 Ritchie Highway Suite C

Pasadena, MD 21122